TED's Ten:9 – Design to Dematerialise and Develop Systems & Services
This strategy introduces the concept of designing systems and services instead of, or to support, products, e.g. lease, share, repair.
“Systems & services design illustrates how consumers needs can be met with services as opposed to tangible products, and at the same time provide economic and environmental benefits" (Manzini, E. 2001)
- Experience design
- User-centered methods to design services
- Collaborative online/local communities